Delivery & Returns

MANUFACTURING LEAD TIME

• Dispatch: within 5 working days for stock items, 15 working days for on demand items up to 1,000 units 
• Large volume orders: lead time to be discussed with our production team

FREIGHT OPTIONS (Cape Town to Europe)

• Express Courier - samples, small parcels (3-7 business days)
• AIR freight - up to 200kg usually (10-15 business days)
• SEA freight (LCL) - minimum of 100kg (30-40 business days)
• SEA freight (FCL) - consolidated shipment (30-60 business days)

RETURNS

If you notice some defects on some units, you can file a claim within 5 days of receiving the goods. This excludes printing mistakes. Please look at our detailed Returns Policy in the footer section for further information.